Ms Naomi
Located near Adams/Victoria Ave in
Riverside, CA
CALL (951)687-4304
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Parent Handbook

MS. NAOMI’S FAMILY CHILDCARE
POLICIES AND PARENT HANDBOOK

Statement of Purpose

The purpose of this program is to provide quality care for young children while their parents are at work or in school full-time. Each child is provided with materials (toys) and activities, which meet her/his developmental needs. The furniture and other equipment are designed to help children gain independence in motor skills and self-help skills. The provider's responsibilities include making sure the children are safe; assisting them when they need help; providing appropriate toys and activities; maintaining a flexible, but predictable routine to each day; providing them with gentle, positive discipline; and, most importantly, giving them loving, nurturing care.

arrival/departure:Normal hours of operation are per contract agreement. I generally begin my day at 7:00 a.m. and end at 5:30 p.m.  If you require an earlier drop off, or later pick up than what is contracted you must discuss with Naomi 1 day in advance and decision will be based on availability.




Changes in Your Child's Schedule: If you need to bring your child into child care later than your scheduled time or if you will be picking him or her up between 11:30 and 3:00, please let me know. While I want to encourage you to visit any time during the day, I need to know if children will be leaving during mealtime, naptime, or activity time.  Tell me as soon as you know there will be a change in your schedule, so we can find the best way to accommodate that change. Please write down or text me doctor appointments and other planned absences as early as possible. For unplanned absences, please call the night before or at least 1/2-hour before you child's scheduled arrival time.

COMMUNICATION & Phone Calls: If there is an issue that we need to address do not use drop off or pick up time to discuss it.  If there is a message that I need to get to you concerning your child’s behavior, minor injury, etc., I may write you a note and ask for you to sign it for confidentiality purposes.  Please feel free to call any time your child is in my care. If you need to talk to me at other times, you may call between 6:30 a.m. and 9 p.m. Mon-Fri, and Saturday and Sunday 10 a.m. - 9 p.m. During the day, I may find it necessary to use the answering machine so I can attend to the children. Please leave a message if you reach the machine--I will call you as soon as I can. If you have a number of questions about how your child is doing or if you have concerns, it may be best to plan a meeting, or arrange a time to talk on the phone, so we can take some time--without interruptions--to talk. 

Parents and Non-Parents Visiting, Calling or Picking up Children: By law, I am required to allow a child's parent to visit, call or pick up the child at any time. The only instance when I would deny a parent access to his or her child would be if I have a legal copy of a court order stating that the parent's rights in this respect are limited. On the other hand, I will not release a child to a non-parent without a parent's permission. On the enrollment form, there is a space to list those persons who are authorized to visit, call or pick up your child. I ask that you list your emergency contacts in this portion because they may need to pick up your child in an emergency situation (i.e. if your child is too ill to be in child care and neither parents is reachable or if there is some sort of emergency related to the provider, parent or child and no parent is reachable.) In a non-emergency situation, I will not release your child to a non-parent unless you give me written permission for a specific instance or you give me written permission for a regular arrangement (i.e. an aunt who will pick the child up once a week.) The only exception to this might be if the parent were to call me during the day and request that I release the child to one of the people listed on the 'authorized to visit, call or pick up' portion of the enrollment form. However, I would much prefer a written request and if I feel unsure of a situation, I may deny a request if it is not in writing. In all instances, if I do not know an individual, I will ask for identification to ensure that I am releasing the child to the correct person.

HOLIDAYS/PROVIDER VACATION: Daycare will be closed with pay on the following holidays: New Year's Day, Dr. Martin Luther King Jr’s Day, President’s Day, Memorial Day, Fourth of July Holiday, Labor Day, Veteran’s Day, Thanksgiving Holiday & Christmas Holiday.

Daycare will be closed with pay on the following NON-holiday days: Day after Thanksgiving, Christmas Eve

Daycare will be closed with no pay for children on these additional days: New Year's Eve & December 26th

Other planned closures, such as vacation or child care conferences will be addressed atleast two weeks in advance, unless.  
 it is an emergency (Emergency closures will be given as much notice as possible).

Payments are always required if the child is absent due to illness, vacations, or other reasons. 

The provider is entitled to a maximum of five paid vacation/sick/personal days per year (vacation/sick/personal days do not include Holidays). These days may be taken if the provider or a family member is ill, or if the provider must take leave for personal reasons and/or vacation, conferences, or child care business reasons. The parents must pay for five vacation/sick/personal days per year. (If the provider needs to take more than five vacation/sick/personal days per year, they will be considered unpaid leave.   The provider is also entitled to 10 days of UNPAID personal/sick days per year (these may or may not be used). The parents do not have to pay for these days. The weekly, bi-weekly, or monthly invoice will reflect what is paid or unpaid.  The parents are responsible for obtaining substitute care when the child care is closed. 

MEDICAL EMERGENCIES: Minor bumps and scratches are inevitable, but I make every effort to keep the children safe through supervision and childproofing. Minor injuries receive appropriate first aid, and if an emergency injury or illness occurs, you will be contacted as soon as possible. If necessary, your child will be taken to the nearest hospital where you will be asked to meet us. I am prepared with emergency caregivers in cases of unplanned absences of short duration caused by unanticipated circumstances such as illness, accident, or other family crises at the daycare home. Parents will be notified when an emergency caregiver will be used. If an emergency caregiver cannot be located, parents may be requested to pick up their children. Parents are responsible for all costs involved in emergency medical treatment, including emergency transportation if required. Naomi Garcia, or her family will not be held liable for any sickness/injury of either parent/guardian or child while on these premises.

ILLNESS: Please keep in mind that well children require a lot of attention and sick children even require more so, be fair to your child, the other children who come to my child care and to myself and family. It is extremely important to me that we work together to keep our children healthy.  If your child has any of the following conditions, please keep her/him at home: Fever (99 or higher), vomiting, diarrhea, runny crusty eyes, unexplained rash, child does not feel well enough to participate comfortably in the usual activities, including going outdoors and/or has had any of these symptoms within the last 24 hours. In cases of colds, sore throats, and the like, a phone call to the Provider is required to decide on acceptance for the day. Should the child become ill during his/her day here, parents will be notified and we will determine the best course of action concerning appropriate care, which may include the child being taken home. If the child is ill and needs to be picked up; a parent or authorized contact will need to arrive 40 minutes after contact has been made.  If a child is thought to have a communicable disease (which includes vomiting and diarrhea), parents will be notified and asked to pick him/her up. The child will be isolated from the other children and given special attention and comfort until the parents arrive. The child will be accepted back when no longer contagious. All other parents will be notified of the possibility of a communicable disease and what symptoms to watch for.  Please call me, as soon as you know, if your child will be absent (due to illness or other reasons) so I will know not to expect him/her. 

 

MEDICATION: Both nonprescription and prescription medications, ointments, and creams can be given to your child if needed. Parents are required to fill out the proper forms and to supply all medications in their original containers.

HOUSE RULES: The following rules are reinforced for the safety and well being of everyone. There is no running in the house. There is no hitting, pushing, biting, grabbing, kicking, pinching the other children. Obscene language is not allowed. Children are not allowed to walk around the house with cups or bottles. Shoes are not worn in the house.  Respectful treatment of other children and all property, toys, and furniture is expected. Willful destruction of property will be charged to the parent at the cost to replace the item. 

BEHAVIOR & DISCIPLINE: An important part of a child's growth and development is learning which behaviors are appropriate and which behaviors are not appropriate. The adults in each child's life are responsible for helping the child learn to control his or her behavior. In my child care home, I try to help children gain this control in a number of ways. First of all, I consider the developmental level of each child and the circumstances of each situation in order to determine what behaviors I should expect from a given child. 

I believe the most effective ways of enforcing positive behaviors are: Praise, Respect, Re-Direction, and Positive Re-Enforcement. I don’t play “REF”; I use strategies to engage children in their own problem solving. During conflict it is important for children to feel respected, secure, loved, important, and special. They need to know I am always available to listen and help, not to judge. When speaking to children some of the phrases I may use are "Do not hurt other people;" "Soft touches to your friends;" "Walking feet inside the house;" "Do not break toys or other things;" "How would it make you feel if Jill took grabbed your toy?" and “What kind words do we use to ask for things?"  My goal is to coach the children so they can negotiate, compromise, brainstorm, think about their actions, learn manners, and work it out together.

At times, I may use "time-out" particularly if a child is repeating a behavior often in a day and my other methods are not working or if a child is out of control in some way.  "Time-out" will only be used with children who are 18 months and older, and it will last for no longer than one minute for each year of age of the child. 

The following actions will NOT be taken by me or any adult in my child care home: Corporal punishment, including hitting, spanking, beating, shaking, pinching, and other measures that produce physical pain.  Forcing, withdrawing, or threatening to force or withdraw food, rest, or bathroom opportunities. Abusive or profane language.  Any form of public or private humiliation, including threats of physical punishment.  Any form of emotional abuse, including rejecting, terrorizing, or corrupting a child.  Physical restraining of children except as necessary to ensure the safety of the child, the adult, or others, and then only for as long as necessary for control of the situation.  Confining a child, for punishment or any other reason, in any space that the child cannot open, such as closets, locked rooms, latched pantries, or containers. Children shall not be punished for toileting accidents.

SCHOOL AGE CHILDREN:  Parents are required to notify me 1 hour before school ends if I will not be providing after school care for the day by giving me a call, or text messaging me.  If you choose to text, please ensure that I have replied before school gets out. Garcia Family Child Care only provides transportation to and from school at school start and end times.  If issues arise during the day and a child needs to be released to an adult from the office, the parent or legal guardian is responsible for picking up the child.  It is the parents’ or legal guardian responsibility to provide the school office with up to date emergency contact information at all times.   

SUPPLIES: Parents are required to bring a blanket, crib sheet and pillow w/case (optional) for rest time to be kept at the daycare home and a complete change of clothing (including socks) appropriate for the weather to be kept at the daycare home. Soiled clothing will be sent home and a clean change of clothes should be brought back the next day. Good clothing is not recommended. Parents will be required to bring bathing suits to be kept at daycare in the summer. All items need to be labeled with your child's initials.  Parents are required to supply diapers & wipes. I will notify you when your child's supply needs to be replenished. Parents should also bring an infant's/child's pain reliever, diaper rash ointment (if used), sunscreen, and a small daily bag or backpack.  

The Provider will supply all food (except breast milk and/or baby food for infants not enrolled in the Child Care Food Program), bibs, all furniture, bedding, and toys. The Provider will not supply any medications or creams.

TOYS:  No toys should be brought from home. If something to sleep with is needed (special blanket or animal) bring it, but it will only be for naptime, and will be put up when the child first arrives. Exception: Show and Tell during Circle Time and other special activity days.  

TOILET TRAINING: I will be more than happy to help with potty training provided that it is not done before the age of 2-2 ½ years and parents initiate the process at home first, whether it is over a weekend or during vacation. I expect parents to work with me in this process which means once potty training is initiated I want the child in training pants or pull-ups at all times. I also require that all potty training children wear clothing that they can handle successfully on their own - no onesies, no overalls, no belts or jeans with buttons or snaps. Elastic waist pants are the most appropriate. Parents will be asked to supply extra sets of spare clothing during the training period.

MEALS: All food will be provided at no additional charge. This includes breakfast for children arriving before 8:30 am, a.m. snack, lunch, and afternoon snack. Parents are responsible for feeding the child if he/she will arrive at daycare after a mealtime. Infants are always fed on demand. I belong to the USDA Southern CA Food Program and all meals provided are nutritious and well rounded. Except for special occasions and when requested, please do not send any food, drink, or candy with your child. Infants, if enrolled in the Child Care Food Program, are provided with an iron-fortified formula, cereal, baby food, and juice at no additional cost to the parents. Written feeding instructions are required from parents of infants including type of food and/or formula, amount of food and/or formula, and feeding times. Parents may look at full daily menus at any time upon request.  If your child requires a modified diet, I will need a physician's written instructions.

NAP/REST TIME: Each child is required to have a rest period. No child is forced to sleep; however they must remain quiet.  Quiet time at Ms Naomi’s Child Care may vary during the school year and summer, but a schedule of your child’s daily activities is always provided and is always consistent.  Older children, and those who wake early, will participate in a quiet activity until Rest Time is over. Parents are required to supply a blanket, a pillow, and crib sheet for the child to be kept at the daycare home.  I firmly believe children need their rest/or quiet time.  I will not wake a child if they are sleeping unless of an emergency.  Please try not to schedule pick ups or visits during this time to lessen disturbance to the resting children. All children will rest on their cot or crib with individual linens.  

SPECIAL Trips: We may take special trips on occasion. We may go to a park, to Mc Donald’s, or to other places of interest. We will frequently go for walks around the neighborhood. If requested, I will let you know about planned trips in the car.  I will provide a child safety seat for each child, or I will notify parents at drop off time that a seat will be required for the day.

REFERRALS: Referrals from a current client are one of the biggest compliments I can receive. As a special thank you, Ms. Naomi’s Family Childcare offers families a free day of care for each referral that enrolls. Your free day will be deducted from your weekly fee after the referred child has attended for 3 weeks.

GENERAL

  • Parents are required to notify me by 7 am if their child will not be coming for the day.
  • Parents are required to keep children when they are not working or attending school.
  • Parents are expected to pick up there children after work/school.  Please take care of errands after you pick up your child. 
  • Parents are required to keep me informed of any change in addresses, telephone numbers, and other pertinent information.
  • Parents are required to inform me if they are at any other location than what is listed on their Enrollment Record and to provide a telephone number for that place.
  • Parents are urged to bring their "older" potty-trained children in clothing and shoes that the children can handle mostly on their own without getting very frustrated. Onesies or shirts that snap at the crotch, too-tight shoes the child cannot slip on themselves (I have no problems with tying the shoes!), and tight jeans with belts, buttons, and snaps that the children can't handle alone are not appropriate in a daycare situation. It has proven to be a source of frustration to all involved. Children take pride in being able to care for themselves.
  • Provider will promptly report to the proper authorities any sign of neglect or abuse of the children in care.
  •  When picking children up at the end of the day, parents are asked to always come to the front door unless there is a note on the door saying we are ALL out back, then you may go around to the backyard.
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